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Stay Curious.
One of the most memorable moments from Ted Lasso comes during the famous dart game scene. After Ted defeats Rupert, he shares a lesson that applies far beyond a pub and a dartboard. "Guys have underestimated me my entire life. And for years, I never understood why. It used to really bother me. But then one day, I was driving my little boy to school and I saw this quote by Walt Whitman painted on the wall. It said, 'Be curious, not judgmental.'" Ted goes on to explain that if
Jennifer Saxman
Jun 173 min read


Sales. Is. Human.
In a world filled with automation, algorithms, and endless digital touchpoints, it's easy to forget that every business decision is still made by a person. Behind every contract, proposal, and purchase order is someone trying to solve a problem, reduce risk, achieve a goal, or make the right decision for their team. That's why, at E2, we believe sales is fundamentally human. While products, pricing, and capabilities matter, they are rarely what drives a buying decision on the
Jennifer Saxman
Jun 103 min read


Concessions Don’t Win Conversations
The Senior Housing Industry’s Reputation Challenge Isn’t Marketing. It’s Experience. The senior housing industry has spent years trying to improve first impressions. Better websites. Better tours. Better follow-up. Better sales training. Better advertising. Better concessions. And to be fair, those things matter. But many operators are still facing the same challenges: occupancy pressure, family hesitation, reputation issues, and growing strain on staff. At some point, we hav
Jennifer Saxman
May 263 min read


Angry Elf Beats “Thank You” Every Time
This morning, my Starbucks cup said, “thank you.” I think. The handwriting was rushed. Messy. Barely legible. It wasn’t a moment. It was a task. And that’s the problem. Because sitting on my desk is another cup I’ve kept since November. Two words: angry elf, with a little mad face drawn next to it. And here’s the thing. That morning, I actually was rushed. Not my usual cheery self. Probably a little short. It caught me off guard. Maybe even felt slightly insulting for a secon
Jennifer Saxman
May 181 min read
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